Content Creator & Social Media Management for The Forum

As the social media manager for The Forum, I managed their TikTok, Instagram, and Facebook platforms, ensuring consistent brand identity and engagement. My responsibilities included creating promotional content, designing event guides (e.g., ticket information and venue directions), managing Instagram DMs for customer inquiries, and updating the university events site with ticket details.

I also maintained Facebook groups to keep members informed about upcoming events and fostered community interaction. Additionally, I analysed social media performance, providing detailed breakdowns of stats and presenting insights during team meetings to keep coworkers informed about campaign progress and strategies.

This role highlights my ability to create engaging, on-brand content, manage multiple platforms, and deliver data-driven results to drive ticket sales and event attendance.